Privacy Policcy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Egoiste Limited, 15 The Crescent, Celbridge, W23 NX43, Co Kildare, Ireland.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: Ireland

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Egoiste, accessible from https://seamrog.ie

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Usage Data

We collect minimal personal data. The personal data we collect is limited to the information you provide through the contact form or during chat support sessions.

Website Statistics and Functionality

Usage Data is collected automatically when using the Service.

Lawful Basis: Our legitimate interest lies in ensuring the proper functioning of our website, understanding user behavior to improve website design and content, and analyzing website traffic to optimize performance and user experience.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Contact form and Chat

Personal data collected through the contact form and chat is used solely for the purpose of responding to inquiries and providing support and constitutes lawful basis. Our legitimate interest lies in providing effective communication and support to potential and existing customers, enabling us to address their queries, resolve issues, and foster business relationships. It is also in the legitimate interest of users to receive timely and helpful responses to their inquiries.

Marketing Campaigns

Methods and purpose:

• Document Downloads: Providing requested information.
• LinkedIn/Bluesky Campaigns: Marketing and lead generation.
• Click-Backs: Tracking effectiveness of advertising.

Legal basis: Our legitimate interest lies in promoting our services, generating leads, and evaluating the effectiveness of our marketing campaigns to optimize our outreach and business development efforts.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Free Privacy Policy website article.

We use both Session and Persistent Cookies for the purposes set out below:

Functional Cookies

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login status or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Analytics Cookies

Analytics Cookies help us understand how visitors use our website, to improve flow and functionality.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Data Collection

Our website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses 'cookies,' which are small text files, to collect information about website visits, such as pages visited, time on site, and IP address.

Data Processing

The data collected by Google Analytics is used to analyze website traffic, identify trends, and improve our website's design and functionality. We may also use this data for marketing purposes, such as remarketing.

Data Transfer

Google Analytics may transfer your data to the United States for processing. We rely on Standard Contractual Clauses (SCCs) approved by the European Commission for data transfers to the United States to ensure that your data is adequately protected. Google's data processing practices are subject to applicable privacy laws and regulations.

Google Cloud & the General Data Protection Regulation (GDPR): https://cloud.google.com/privacy/gdpr?hl=en

User Rights

You have the right to access, correct, or delete your data. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Opt-Out

You can disable Google Analytics by installing the Google Analytics Opt-out Browser Add-on, which you can find at https://tools.google.com/dlpage/gaoptout.

Controlling cookies - detailed breakdown for common browsers

Google Chrome

• Open Chrome and click the three dots (More) in the top right corner.
• Select "Settings".
• Go to "Privacy and security".
• Choose "Cookies and other site data".
• You can then manage cookies on a per-site basis, allow or block third-party cookies, or clear all cookies.

Mozilla Firefox

• Click the three horizontal lines (Menu) in the top right corner.
• Select "Settings".
• Go to "Privacy & Security".
• You can manage cookies by approving or denying cookie storage requests, or deleting stored cookies when you close Firefox.

Safari

• Choose "Safari" from the menu bar, then select "Preferences".
• Click on "Privacy".
• You can block all cookies, block third-party cookies, or view and remove cookies.

Microsoft Edge

• Click the three dots (More) in the top right corner
• Select "Settings"
• Go to "Privacy & security", and can manage cookies and site permissions.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

Contact Form and Chat Data

We use personal data collected through the contact form and chat function solely to respond to your inquiries and provide customer support. The lawful basis for this processing is our legitimate interest in providing efficient customer service and responding to requests.

We use Hubspot as a handler for support and chat. During the duration of the opened case, Your data will be handled there (email address, phone number and name, depending on the amount of information you shared with us during the conversation). This data is removed 3 months after closure of the said case, if no new case has been attached.

Hubspot DPA: https://legal.hubspot.com/dpa

Hubspot Privacy Policy: https://legal.hubspot.com/privacy-policy

Website Usage Data

We use Usage Data to analyze website traffic, understand user behavior, and ensure the proper functioning of our website. The lawful basis for this processing is our legitimate interest in improving our website and providing a positive user experience.

Marketing Campaigns

We may use data collected through LinkedIn and Bluesky campaigns to analyze the effectiveness of our marketing efforts. The lawful basis for this processing is our legitimate interest in evaluating and improving our marketing activities.

Document Downloads

We use data collected from document downloads to track interest in our content and provide you with the requested information. The lawful basis for this processing is our legitimate interest in providing valuable content and generating leads.

Vendor Click-Backs

We use single token click-back to vendors to track the effectiveness of advertising campaigns. The lawful basis for this processing is our legitimate interest in analyzing campaign performance.

Data sharing

We do not share your personal data with third parties for marketing purposes.

We do not share personal data collected through the contact form or chat with any third parties for marketing purposes.

We use Hubspot as our Customer Relationship Management (CRM) system. Data collected through the contact form and chat is stored and processed within Hubspot to manage customer interactions. Hubspot acts as a data processor on our behalf. You can find Hubspot's privacy policy here: https://legal.hubspot.com/privacy-policy

We may share anonymized data with LinkedIn and Bluesky to track the performance of our advertising campaigns on those platforms.

We may share single token click-back data with the vendor to track the effectiveness of advertising campaigns.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Personal data collected through the contact form and chat is retained for a maximum of three months after the related inquiry or support case has been resolved

Personal data used for marketing purposes will be retained until the user withdraws consent.

Transaction data will be retained for seven years to comply with accounting obligations.

Data Minimization and Storage Limitation

We collect minimal personal data necessary to achieve the purposes outlined in this Privacy Policy. The personal data we collect is limited to the information you voluntarily provide through the contact form, chat support, or document downloads.

Personal data collected through the contact form, chat, and document downloads is retained for a maximum of three months after the related inquiry or support case has been resolved, or after you download the document.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Data Subject Rights

Right to Access (Article 15)

You have the right to obtain confirmation of whether Your personal data is being processed and to receive a copy of that data. Request by email info@seamrog.ie, with subject “GDPR Article 15”.

Right to Rectification (Article 16)

Individuals have the right to have inaccurate personal data corrected. Request by email info@seamrog.ie, with subject “GDPR Article 16”. We will get in touch with you to verify the correction before processing your request.

Right to Erasure ("Right to be Forgotten") (Article 17)

Individuals have the right to request the deletion of their personal data under certain circumstances (e.g., data no longer necessary, withdrawal of consent). Request by email info@seamrog.ie, with subject “GDPR Article 17” or just “Delete me”.

Right to Restriction of Processing (Article 18)

Individuals have the right to request the restriction of processing in certain situations (e.g., if the accuracy of the data is contested). Request by email info@seamrog.ie, with subject “GDPR Article 18”.

Right to Data Portability (Article 20)

Individuals have the right to receive their personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller, where the processing is based on consent or contract and carried out by automated means. Request by email info@seamrog.ie, with subject “GDPR Article 20”. We will commonly provide the data in CSV format, if this is not possible or you have different requirements, we will agree on an alternative format.

Right to Object (Article 21)

You have the right to object to the processing of your personal data based on our legitimate interests. If you object, we will stop processing your data unless we have compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims. You also have the right to object to direct marketing. You can exercise this right by contacting us at info@seamrog.ie or using the opt-out link in marketing emails.

Rights in relation to automated decision making and profiling (Article 22)

We do not use automated decision-making or profiling. We use automation in many of our work processes, where some may be used for sentiment, support services or other support for decision scenarios. The automation is not entirely autonomous, and the outcome is not based solely on the automated process. If you have questions regarding the automation applied in your case, let us know via email info@seamrog.ie, with subject line “GDPR Article 22” or your case number if available.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: info@seamrog.ie

By visiting this page on our website: https://seamrog.ie/contact-us

By phone number: +353 45 933512